Privacy Policy

At 24TravelCompany, we respect your privacy and are fully committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, store, use, and protect your information when you access our website, submit enquiries, make bookings, or communicate with us via phone, email, WhatsApp, or other digital channels.

Information We Collect

We may collect personal and non-personal information including but not limited to:

  • Full name, contact number, email address
  • Travel enquiry details such as destination, dates, number of travelers, and preferences
  • Identification details where required for bookings (only when shared voluntarily)
  • Payment-related information processed securely through third-party payment gateways
  • Technical data such as IP address, browser type, device information, pages visited, and referral sources

How We Use Collected Information

Your information may be used for the following purposes:

  • To respond to enquiries and provide accurate travel quotations
  • To confirm bookings for tours, cab services, hotels, or related travel services
  • To communicate booking updates, confirmations, itineraries, and vouchers
  • To improve our website functionality, services, and customer support
  • To send promotional or informational communication, only where consent has been provided

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. Information may be shared strictly on a need-to-know basis with:

  • Hotels, transport operators, and tour service providers
  • Payment gateway providers for secure transaction processing
  • Analytics and marketing tools for website performance improvement

Data Protection & Security

We implement reasonable administrative and technical safeguards to protect your personal data. While we strive to protect your information, no electronic transmission over the internet can be guaranteed to be 100% secure.

Cookies Policy

Our website may use cookies to personalize content, analyze traffic, and improve user experience. You may choose to disable cookies through your browser settings; however, certain features may not function optimally.